I have AllMeds. I expereinced that from Greenway when I changed from Greenway to AllMeds.
To their defense:
- there are a lot of man hours involved when doing big database projects
- they probably have a tough time finding IT people to do these jobs
- they have little motivation to make it super easy to get people off their platform
It does amount to holding you hostage, however, which in my mind is not the way I want to do business with anyone.
I solved the issue by taking Greenway offline by changing the firewall settings - we used the server-based EHR to access the old charts and we'd manually import them to the new EHR with each patient visit.
I am curious how it worked for you? Did you have a cloud based setup with AllMeds? Unfortunately, you are completely hostage at that point. Maybe they'd let you have access only through the cloud for free or less $?